InspiroWorks Dynamic Survey Interface
Craft. Trigger. Capture. Analyze
InspiroWorks Dynamic Survey Interface
The Inspiroworks Dynamic Survey Interface is a 100% Salesforce-native solution designed to empower organizations to create, manage, and distribute surveys seamlessly within their Salesforce environment. With the flexibility to trigger surveys based on key Salesforce events—such as lead creation, case closure, opportunity conversion, or custom object interactions—this tool ensures you gather the right feedback at the right time.
Unlike standard Salesforce survey tools, this product offers unlimited survey responses, advanced customization, and seamless integration across the Salesforce ecosystem.
Key Features of InspiroWorks Dynamic Survey Interface
- Drag-and-drop interface for easy survey creation without coding.
- Support for multiple question types: MCQs, ratings, text responses, Likert scales, dropdowns, etc.
- Customizable layouts to match your company’s branding.
- Automate survey distribution based on Salesforce events:
- Lead Creation/Conversion
- Case Closure
- Opportunity Stage Changes (e.g., Won/Lost)
- Employee Lifecycle Events (e.g., onboarding, exit interviews)
- Custom Object Events (flexible to fit unique business processes)
- Define custom triggers using Salesforce Process Builder, Flows, or Apex.
- No cap on the number of survey responses—ideal for large organizations with high feedback volumes.
- Scalable to support enterprise-level feedback collection.
- Send surveys to contacts, leads, accounts, employees, or any Salesforce record.
- Dynamic recipient selection based on custom criteria.
- Multi-channel delivery: Email, in-app, Salesforce Communities, and more.
- Dashboards and reports are available to help companies monitor internal response trends and survey performance.
- Survey responses are embedded directly on key Salesforce records like Contact Detail Pages, Opportunity Detail Pages, and Case Detail Pages.
- This visibility helps sales and service teams assess the customer’s health status, understand their journey, and make informed decisions during cross-sell, upsell, or follow-up activities.
- Teams can gain a quick overview of customer feedback before engaging in high-stakes conversations with leadership or key stakeholders.
- Native Lightning Web Components (LWC) for seamless integration.
- Compatible with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and custom apps.
- Data encryption for secure information handling.
- Role-based access control to manage survey permissions.
Who Benefits from InspiroWorks Dynamic Survey Interface ?
Customer Feedback Surveys
Collect insights after case closure, purchases, or service interactions.
Employee Engagement Surveys
Gather feedback on onboarding, training, and exit processes.
Sales Performance Feedback
Measure sales effectiveness with post-opportunity surveys.
Product & Market Research
Capture insights during product launches or feature rollouts.
Custom Business Processes
Trigger surveys from any custom object to fit unique workflows.
Why Choose InspiroWorks Dynamic Survey Interface ?
Fully Native to Salesforce
No external integrations needed.
Unlimited Survey Responses
No usage caps.
Event-Driven Automation
Ensures timely and relevant feedback loops.
Integrated Customer Health Insights
Proactively engage with customers.
Secure & Compliant
Meets global data privacy standards.
Ready to transform your feedback collection process within Salesforce?
Book a demo or contact our team to see how Inspiroworks Dynamic Survey Interface can elevate your business insights!
