Features Why Inspiro Platform Pricing FAQ
Service Management · Project Delivery · Help Desk

Manage service, projects & help desk smarter.

Run service management and project delivery end to end — with a built-in help desk for customer requests and SLAs, plus tasks, collaboration and knowledge — from one unified platform built for service teams, operations and growing enterprises.

Service
Requests & SLAs
Projects
Boards & sprints
Help Desk
Built‑in
inspiro · projects
Inspiro Projects dashboard
First response SLA
98.6%
Avg. resolution
4h 12m
SlackMicrosoft TeamsGoogle WorkspaceMicrosoftExcel / CSVREST APISSO SlackMicrosoft TeamsGoogle WorkspaceMicrosoftExcel / CSVREST APISSO
Features

One platform for modern service execution

Manage service requests, organize projects, run your built-in help desk, collaborate across teams and track delivery — all from one workspace. Click any tab to explore.

The Platform

Service and delivery, in one connected view

Service requests illustrationService Requests · Customer Portal
01
Customer Service

Every request captured, tracked and resolved

Give customers a dedicated self-service portal to submit requests and follow progress, while agents work structured queues with priority, ownership and full activity history.

Incidents, requests, changes & custom types
Routing rules and manual assignment
Complete customer conversation history
Work management illustrationKanban · Sprints · Timeline
02
Work Management

Turn requirements into structured, visual delivery

Manage tasks, drag-and-drop Kanban boards, backlogs, sprints and Gantt-style timelines within the same environment used to deliver service — no disconnected tools.

Subtasks, dependencies & story points
Burndown, velocity & sprint delivery
Milestones, deadlines & blockers
Knowledge and collaboration illustrationDocs · Whiteboards · Collaboration
03
Knowledge & Collaboration

Keep teams, context and knowledge together

Reply to customers, keep internal notes, @mention teammates and brainstorm on collaborative whiteboards — with documents, SOPs and knowledge articles living beside the work.

Comments, @mentions & shared files
Documents, SOPs & knowledge articles
Interactive whiteboards for planning
0+
Connected modules in one workspace
0%
Visibility into SLA & delivery health
0°
View across service & execution
Workspaces for teams & departments
Why Inspiro Service Management

More than just service management

Service management, project execution, a built-in help desk, collaboration and operational visibility — one workspace, one platform, one connected way of working.

Pricing

Simple, transparent pricing

Start with the capabilities your team needs and scale as your service operations and delivery teams grow.

Starter
Free
For small teams getting started with structured service & work management.
  • Service requests & queues
  • Kanban & task management
  • Customer self-service portal
  • Core collaboration & docs
Get Started
Most Popular
Growth
Custom
For scaling service & delivery teams that need SLAs, sprints and analytics.
  • Everything in Starter
  • SLA management & routing rules
  • Sprints, backlog & timeline
  • Dashboards & analytics
  • Slack & Teams integrations
Book a Demo
Enterprise
Custom
For organizations needing multi-tenant workspaces, security & scale.
  • Everything in Growth
  • Role-based permissions & SSO
  • Multi-tenant data isolation
  • REST APIs & custom workflows
Talk to Sales

Final plans and pricing for Inspiro Service Management will be confirmed as the combined service-management product now includes substantially broader functionality.

FAQs

Frequently asked questions

Everything you need to know about Inspiro Service Management, customer service, work management, project execution and team collaboration.

Get Started

Ready to transform service delivery?

Bring service management, SLAs, projects, tasks, a built-in help desk and team collaboration together — and manage service delivery from one unified platform.